Terms & Conditions
About these terms
These terms and conditions apply to all personal training services provided by Pulse Fitness Barbados, operated by Stacey ("the trainer"). By making a booking and paying a deposit, you agree to these terms.
If you have any questions before booking, please get in touch at [email protected].
Booking & confirmation
A booking is not confirmed until a £50 deposit has been received. Submitting an enquiry form reserves no time or dates.
- The trainer will confirm availability by email or WhatsApp within 24 hours of an enquiry
- A Calendly link will be sent to select session times once availability is confirmed
- A secure Stripe payment link will be sent for the £50 deposit
- Your booking is confirmed only once the deposit payment is received
- The £50 deposit is fully redeemable against the cost of your sessions
Cancellation & rescheduling
I understand that holiday plans can change. Here's how cancellations and rescheduling are handled:
| Notice given | Outcome |
|---|---|
| 48 hours or more | Full reschedule at no charge. Session carried over to a new time. |
| 24–48 hours | Reschedule where possible. If no suitable alternative is available, the session is forfeited. |
| Less than 24 hours | Session is forfeited. The session will be deducted from your package. |
| No show | Session is forfeited and the full session fee is charged. |
To reschedule or cancel a session please contact me as early as possible by email or WhatsApp.
Session packages & validity
Session packages are valid for the duration of your stay in Barbados only. Unused sessions cannot be carried over to a future trip or refunded after your departure date.
- Sessions must be used within the dates confirmed at time of booking
- Add-on sessions at the discounted rate of £68 are available to package clients only, subject to availability
- Drop-in sessions are paid in full at time of booking and are non-refundable unless cancelled with 48 hours notice
- Group sessions must have all participants confirmed at time of booking
Health & medical disclosure
Clients are required to complete a health questionnaire before their first session. It is your responsibility to disclose all relevant medical conditions, injuries, medications, and health history accurately and honestly.
- You must inform the trainer of any changes to your health between completing the questionnaire and attending a session
- If you have a medical condition that may be affected by exercise, you are responsible for obtaining clearance from your GP or medical practitioner before training
- The trainer reserves the right to modify or cancel a session if she has concerns about a client's health or safety
Liability
Personal training involves physical activity and carries an inherent risk of injury. By booking sessions with Pulse Fitness Barbados you acknowledge and accept this risk.
- The trainer will take all reasonable steps to ensure sessions are safe and appropriate for your fitness level and health status
- The trainer accepts no liability for injury, illness, loss, or damage arising from participation in sessions, except where caused by negligence
- Clients are responsible for ensuring their session location (villa, garden, beach etc.) is reasonably safe and free from hazards
- The trainer is not liable for any loss or damage to personal belongings during sessions
Punctuality & conduct
The trainer will always arrive on time and prepared. In return:
- Please be ready to start at the agreed time — late arrivals will not extend the session beyond the booked end time
- Sessions take place outdoors at your location — please ensure a suitable space is available
- The trainer reserves the right to end a session early if a client behaves in a way that is unsafe, aggressive, or inappropriate
- Children and teenagers training as part of a group must be supervised by a responsible adult at the session location
Weather
Barbados has excellent year-round weather but tropical conditions can occasionally affect outdoor sessions.
- Sessions will proceed in light rain — Barbados showers are usually brief and warm
- If weather conditions are genuinely unsafe (lightning, severe storms) the session will be rescheduled at no charge
- The trainer will make the call on weather-related cancellations and will give as much notice as possible
Payments
All prices are quoted in GBP. Payments are processed securely via Stripe. The trainer does not handle card details directly.
- The £50 deposit is required to confirm all bookings and is redeemable against your sessions
- Remaining session fees are due before or at the first session unless otherwise agreed
- The trainer reserves the right to adjust pricing for future bookings with reasonable notice
- Existing confirmed bookings will always be honoured at the price agreed at time of booking
Changes to these terms
These terms may be updated from time to time. The date at the top of this page reflects the most recent revision. Bookings made before any changes are subject to the terms in place at the time of booking.
If you have any questions about these terms please contact me at [email protected] before making a booking.